Secure Access Washington Issues

***The CPAOnline application may be unavailable between 11:00pm and midnight Pacific Time, due to maintenance.

Our online services are housed within Secure Access Washington (SAW).

When to create a new account.
You only need to create an account the first time you are using the online system, for each account. If you are unable to access a previously created account, please see the list of common issues below.

An account is only for an individual or a firm. You must create a separate account for each credential.

To register for a SAW user account:

  1. Go to https://secureaccess.wa.gov
  2. Click on Create one.
  3. Follow the steps to register.
  4. You will be sent an e-mail confirming your registration.
  5. Select the link in the e-mail that follows this statement: “To activate your new account, click the following link” 

If you experience problems or you do not receive an e-mail, please contact the Department of Consolidated Technology Solutions Support Center (24 hrs) at: (888) 241-7597 servicedesk@cts.wa.gov

Once you are registered with SAW please follow these steps to set up the link to the Washington State Board of Accountancy (WBOA):

  1. Use your SAW User ID and Password to log back into your SAW account.
  2. Click the “Click here to add services” link.
  3. Enter “WBOA” in the Service Code box (near the top left). Click “Apply.”
  4. You will be directed to the CPA Online user registration page.
  5. Select who you are and proceed. (You may need a WebID or an Invoice # provided by the Board)

If your employer is intending to pay, and your employer is not a registered Washington CPA firm, they will need to register with SAW to obtain an employer ID - You will then enter that ID number when filling out your application. Please click here for detailed instructions

Common SAW access issues:

  1. You do not have a SAW account.
  2. You registered for a SAW account but need to activate your account.
  3. You have a SAW account, but are not setup with the Washington State Board of Accountancy.
  4. You do not have access to the User ID for your account.
  5. You do not have access to the password for your account.
  6. You do not have access to your password, and you do not have access to the email address registered with the account.
  7. Your account is locked.
      You must wait 15 minutes, then attempt to log on again.
  8. Other common questions can be answered on the SAW FAQs page.
  9. You do not have access to the User ID for your account, and you do not have access to the email address you registered with the account.

Please note: if you are a firm owner and an individual with a CPA license, you are required to create two separate SAW accounts as SAW only allows you to connect one license type to each account. We apologize for the inconvenience this may cause.